How to Navigate Difficult Conversations in the Workplace
Do you know how to react effectively when you hear something offensive, directed at you or a colleague? Unfortunately, the most likely outcome for most individuals is this: they say nothing. Either because they are afraid to say the wrong thing or don’t know what to say. Navigating difficult conversations is essential for building trust and team cohesion. The problem is that these discussions can feel uncomfortable and overwhelming, especially when emotions run high. This webinar will equip you with the tools needed to approach conflict with confidence and to facilitate a meaningful dialogue in a way that promotes understanding and resolution. A SCORE webinar.
