How to Navigate Difficult Conversations in a Respectful and Effective Way

From Conflict to Connection: How to Navigate Difficult Conversations in a Respectful and Effective Way. Do you know how to react in an effective way when you hear something offensive – either directed at you or at a colleague? Unfortunately, for most individuals, the most likely outcome is this: they say nothing. Either because they are afraid to say the wrong thing or they don’t know what to say. Navigating difficult conversations is essential for building trust and fostering inclusion in the workplace. The problem is that these discussions can feel uncomfortable and overwhelming—especially when emotions run high. This webinar will equip you with the tools needed to approach conflict with confidence and to facilitate meaningful dialogue that promotes understanding and resolution. A SCORE webinar.