While there’s no one-size-fits-all magic formula for gaining new customers or better engaging existing ones via email, there are several simple steps you can take to increase engagement with your email marketing.
There are a number of successful email marketing services such as Constant Contact and MailChimp that automate delivery and provide templates to simplify the technical aspects of sending email.
FOLLOW CAN-SPAM LAWS.
Email marketing services help you stay up-to-date with the latest regulations regarding email privacy, but the ultimate responsibility for compliance is yours. Read the Bureau of Consumer Protection’s CAN-SPAM Act Compliance Guide.
BUILD YOUR OWN EMAIL LIST.
Create your own list of email addresses from customers and prospects— you’ll get better results than you will by renting lists. Encourage customers to sign up for your emails at the point of sale, by collecting business cards, via sign-up sheets at events or on the landing page of your website.
MAKE IT SIMPLE.
Don’t force customers to fill out a lengthy registration form to receive emails. Simply request a name and email address (or even just an email address). If you want more information later, entice customers to provide it by offering a discount, free consultation or something else of value in return.
DECIDE WHAT YOU’LL DELIVER.
Will you send notices of sales and special events at your business, news about your company, codes good for discounts and deals, a regular newsletter or all of the above? Start small and add more components as you get more comfortable.
DESIGN FOR MOBILE.
More and more people are opening their emails on a mobile device. Make sure your emails are simply designed, using minimal images that load quickly, so they’re easily readable wherever recipients open them.
TIME IT RIGHT.
In general, you’ll want to email at least once a month, or customers may forget about you. An email newsletter can be sent monthly; try sending notices of sales or special offers bimonthly or even weekly.
Promote your email signups on your social media accounts. Put social sharing tools like Facebook and Twitter buttons in your emails; ask subscribers to forward emails and share them with friends.
MAINTAIN YOUR LIST.
Regularly remove addresses that get bounce-backs and check your list for duplicate addresses or misspellings. If you send too many emails to “dead” addresses, you may get tagged as a spammer.
TEST AND MEASURE.
Test to see what subject lines, content, design and frequency get the best results. Your email service provider should provide analytics tools that show you open rates, clickthrough rates and other measures of success. Use this information to fine-tune your email marketing efforts.
For help with your company’s email marketing, contact the Economic Development Collaborative-Ventura County to schedule a no-charge appointment with a qualified business advisor. We’re here to help!
Source: SDBC 10 Tips