For every business in the twenty-first century, Google’s user-generated reviews are just as important to driving customers into your doors. Google reviews can go a long way in helping legalize your business and its products, while putting you above other competitors. To help your business, check out everything you need to know about Google reviews.
Why Small Businesses Should Care About Google Reviews
Verify your business on Google
In order to verify your business on Google, first your business needs a Google+ page. If you already have one, you can claim your business on Google. If you have multiple locations, make sure you claim each location.
Request reviews from your customers
Ask happy customers to leave a review on Google by sending them an email, asking on social media, and including a link in newsletters. Many people will be happy to share their experiences with your business online – as long as you make it easy for them.
Respond to reviews
Once you encourage customers to leave reviews, make sure their efforts are rewarded with your attention. Respond to all reviews – both positive and negative – to make your voice heard. Be polite, thank them for their time, and find solutions to issues.
Google reviews are a great way to give creditability to your business. For more guidance on growing your own business, contact the Economic Development Collaborative. Conveniently located in Camarillo, California, we’re here to help and have a free resource guide on how your business can handle the COVID-19 pandemic.